|The International Society of Service Innovation Professionals, ISSIP.org (pronounced i-Zip), is a democratically-run non-profit organization. Individual and institutional members work together to expand career options for service innovators while impacting business and society through new and improved service innovations. Within the last decade service innovation has become a focus of businesses and nations seeking ways to improve productivity, quality, compliance, sustainability, and other KPIs (Key Performance Indicators) of value co-creation between customers, providers, and other stakeholders. As a result, many existing professionals associations have added service science-related special interest groups or conference focus areas (e.g., AMA, INFORMS, AIS, ACM, IEEE, IIE, INCOSE, AHFE, etc.). ISSIP exists to connect these diverse professional associations and support their conferences and publications, linking members from academia, industry, government, and the social sector. read more..|
|President Ammar Rayes is a Distinguished Engineer at Cisco Systems. He has been at the core of developing IP-based network and service management solutions for over 20 years. His main areas of expertise include Smart Services, NMS/OSS, Big Data, Cloud, Mobility, Performance and Traffic Engineering, and Embedded management. read more..||Vice President Charles Bess is a Fellow in the HP Services and Solutions Research lab focusing on next generation business value generation. In his career, he has been the leader of HP’s global architecture capability, the Chief Technologist for numerous large clients and internal structures for HP and EDS. read more..|
|Secretary / Treasurer (acting) Jim Spohrer is the IBM Innovation Champion and Director of the IBM University Programs World Wide. He has widely published on service science and engineering. He received his undergraduate degree in Physics from MIT and his PhD in Computer Science/Artificial Intelligence from Yale University. read more..||Executive Director Yassi Moghaddam is a go-to-market and service innovation and management consultant, entrepreneur, and Managing Director of Stradanet, a consulting firm based in Silicon Valley where she has served clients including Wells Fargo, Cisco Systems, Applied Materials, New Venture Partners, Mojo Mobility, and a number of successful start-ups. read more..|
Board of Directors
Lou Freund (SJSU) read about..