IESS is one of ISSIP’s priority conference sponsorships annually. In 2024, Jim Spohrer, our co-founder and board director spoke at the pre-conference events and workshops, delivered a keynote talk and assisted with judging best papers. Below are full proceedings of this important event, Jim’s highlights and pictures from other speakers, sponsors and participants. We look … Read more
DBASSE Director of the National Academies of Sciences, Engineering and Medicine (NASEM) Brings NGO Perspective to Topic Prioritization SANTA CLARA, CA, UNITED STATES, Jan 25, 2024 The International Society of Service Innovation Professionals (ISSIP), advancing innovation to better serve business and society, today announced that Carlotta Arthur of the National Academies of Sciences, Engineering and … Read more
Author: Madhavi Godbole (LI) Revolutionizing Enterprise Resource Planning (ERP) systems through Artificial Intelligence (AI) represents a significant advancement in the way businesses manage their resources, processes, and data. AI integration into ERP systems can lead to enhanced efficiency, innovation, and overall business performance. Here are key areas where AI can contribute to transforming ERP systems: … Read more
Respected Operations Leader Brings Industry Experience in Scaling Organizations to Global ISSIP Community SANTA CLARA, CA, UNITED STATES, January 17, 2024 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the membership association advancing innovation to better serve people, business, and society, is pleased to announce the appointment of Vanita Wells to the ISSIP … Read more
by Prof. Dr. Salvatore Moccia Happy to be back here and full of energy for the new year. My last newsletter as ISSIP Editor-in-Chief was in December 2019. Now we are in 2024. How has the world changed in (nearly) 15 years? Let’s take a look at a table I prepared – to which I … Read more
ISSIP Ambassadors would like to make sure that the ISSIP Community is aware of these upcoming service innovation related conferences and encourage participation: Conferences IESS Feb 7-9, 2024 – International Explorations of Service Science SSC2023 May 12-14, 2024 – Spring Servitization Conference Naples Forum TBD 2025 – Naples Forum on Service (every other year) Frontiers … Read more
By Nicole Reineke (LI) and Maggie (Ming) Qian (LI) Embracing innovative solutions is key to staying ahead of user experience (UX) dynamics. One recent evolution in UX is the integration of Generative AI into UX processes, with the goal of addressing three major UX challenges: expertise, time constraints, and unintentional bias. By leveraging Generative AI, … Read more
The completed event recording and presentation are now available. We invite you to stay engage by completing this survey about your thoughts and ideas related to T-shaped skills. T-Shaped People Are the Future of Work, but how T-shaped are you? Please join ISSIP Fellow Lou Freund along with Jim Spohrer and Pavel Savva, as they … Read more
Congratulations to all the 2023 ISSIP AI Collab students for earning an ISSIP Digital Certificate! Students can add the ISSIP Digital Certificate to their LinkedIn profile by following the instructions here. PSU John Pekor (LI) (DC), Abigail Moliski (LI) (DC), Shiquan Zhang (LI) (DC), Ahmad Alhabib (LI) (DC) See the service innovation cases – airplane … Read more
By Utpal Mangla, IBM (LI) & Mathews Thomas, IBM (LI) Artificial intelligence has been around since the 1950’s, but even to skeptics, the recent advances with Generative AI (GenAI) significantly move the needle forward. There has been massive early adoption and Goldman Sachs estimates that Generative AI could raise global GDP by 7% within 10 … Read more
