ISSIP

2023 Upcoming Conferences

ISSIP Ambassadors would like to make sure that the ISSIP Community is aware of these upcoming service innovation related conferences and encourage participation: Conferences IESS Feb 15-17, 2023 – International Explorations of Service Science SSC2023 May 8-9, 2023 – Spring Servitization Conference Naples Forum Jun 6-9, 2023 – Naples Forum on Service Frontiers Jun 15-18, … Read more

2023 Speaker Series Talks

Please check out ISSIP Upcoming Events link for future speakers and events. Summary of upcoming 2023 events Thanks for participating! Check out recordings and/or slides below. Summary of past 2023 events October 26: Financing AI for a Positive Climate Outcome Panel – AAAI FSS (slides) September 27: Tech for Good – Discovery Summit (Recording), (slides) … Read more

CfP JSR: Human-Robot Interactions in Service

Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] – we are looking for the best industry-academic collaborations to shed light on state-of-the-art benefits, harms, and insights. Please consider submitting a high quality article … Read more

Haroon Abbu

ISSIP Names Haroon Abbu to Lead Service Excellence Awards, Calls for 2023 Nominations

Santa Clara, CA, October  18, 2022 –  The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation to better serve commerce, society and humanity, has appointed Haroon Abbu to lead its prestigious Service Excellence Awards process. Dr. Haroon Abbu is Vice President of Digital, Data and Analytics at Bell and … Read more

Future of Expertise

Thanks to all the speakers and those who registered – please see the recording here and the master slides here. Many thanks to our keynote Joanne Wright (IBM VP) for her LinkedIn post after the event! After the keynote, the ISSIP-Business Expert Press partnership was highlighted by sharing the book “Breakthrough: A Growth Revolution” by … Read more

Service Systems Engineering in the Era of Human-Centered AI

The Forum on Complex Unifiable Systems (FOCUS) of the US National Academy of Engineering is hosting an online event entitled Service Systems Engineering in the Era of Human-Centered AI on Monday October 17, 2022 from 11am-5pm ET. Register online here. For more information about the event please see here. The event will NOT be recorded. … Read more

Meet the Nominees for VP 2023/President 2024

Please meet the three outstanding nominees for ISSIP VP 2023/President 2024!ISSIP members are requested to please vote for one candidate before September 30th. Deborah Stokes (LI)Leader External ResearchDell Technologies Nathan Tymann (LI)Director of Workforce PlanningRed Hat Nicole Reineke (LI)Senior VP of InnovationIron Mountain The short bio and position statement for each nominee are listed below, … Read more

ISSIP Congratulates Co-Founder Jim Spohrer on Release of ‘Service in the AI Era’

SANTA CLARA, CA, USA, August 16, 2022 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation to better serve business, society and humanity, congratulates our co-founder and board director Jim Spohrer, for this week’s early release of ‘Service in the AI Era: Science, Logic and Architecture Perspectives.’ … Read more

Call for Nomination – ISSIP Vice President for 2023

Call for Nominations is Closed (meet the nominees) Vice President, ISSIP Nomination Deadline:  August 31, 2022 Start Date: Jan 2023 Term:  One year as VP, followed by one year as President Consistent with ISSIP Bylaws, and Policies, ISSIP Nominating Committee is seeking nominations for candidates to serve as the Vice President of ISSIP in 2023. … Read more

2022 HSSE Conference Best Paper Awards

The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence – ISSIP Digital Badges to recognize the following winners of 2022 Human-Side of Service Engineering (HSSE) Conference best papers awards as well as honorable mentions paper awards. Also, see award certificates here. Awardees can add their ISSIP digital badge to their LinkedIn profile by following … Read more