Call for Volunteer – Service Futures Trends Editor/Co-writer International Society of Service Innovation Professionals Nomination Deadline: Oct 31,2013 Duration: Six month, with option to extend Consistent with ISSIP Bylaws, and Policies, the ISSIP Service Futures SIG, and ISSIP Publications Committee, are looking for an Editor/Co-writer to draft the first issue of ISSIP Service Futures Trends … Read more
Charlie Bess, HP Fellow, ISSIP VP, Chair Service Futures SIG, and BOD Member I was in a discussion with a researcher at the MIT Center for Digital Business a few weeks back. We were talking about automated workflow and tools that will shape services futures like adaptive case management. Case management in its … Read more
I was in a discussion with a researcher at the MIT Center for Digital Business a few weeks back. We were talking about automated workflow and tools that will shape services futures like adaptive case management. Case management in its most generic form is tracking the response to a request for service. That is fairly … Read more
Charlie Bess, HP Fellow, ISSIP VP – In the March Service Futures meeting of ISSIP, Ammar Rayes, ISSIP President, and the Cloud Mobility SIG Chair, presented his perspective on the technology trends that will be shaping our approach to addressing business problems. During the discussion I realized we may be passing through a threshold without … Read more
