ISSIP

Haluk Demirkan

BOD Member

Professor, University of Washington – Tacoma

  • Milgard Endowed Professor of Service Innovation & Business Analytics
  • Founder & Director, Master of Science & Center for Business Analytics @ UW Tacoma
  • Service Innovation, Cognitive Transformation, Analytics, AI Strategist & Solution Architect – MAESTRO
  • Co-Founder & Board of Director, International Society of Service Innovation Professionals
  • My philosophy: KnowDoBe: Knowing (education) > Doing (practicing) > Being (culture of innovative execution)
  • Works with any talent who co-creates value to spearhead initiatives and deliver results
  • My background: strong business understanding with deep technical background

 

Dr. Haluk Demirkan is an innovation and analytics evangelist, maestro, data gig, recognized leader, experienced practitioner (20+ years), awarded consultant, accomplished scholar (~20 years), active applied researcher, cross-disciplinary teacher, effective mentor, invited speaker, productive author (150+ pubs) & professional student. His achievements brought him a global leadership and reputation in co-creation of value and service innovation automation, out-tasking, complex data, analytics, artificial intelligence, intelligence augmentation, micro services, design and service-oriented technology & management. Most current, he is assisting organizations to transform themselves with Collaborative Intelligence (Humans + AI + Process).

He has more than 20 years professional experience advising more than 40 Fortune 500 companies like IBM, GE, Cisco, HP, Intel, American Express, Bank of America, Citibank, Premier Healthcare, Abbott and others in maximizing the return on companies’ resources by effectively implementing strategic data, analytics, cognitive and service transformation solutions.

In 2014, he was ranked 5th in Top-100 World-wide Researchers (the Association for Information Systems sanctioned rankings). He also received four IBM Faculty Research Awards as a result of his analytics and cognitive and AI business models research.

Recognized for his expertise in his field, Dr. Demirkan frequently serves as an expert reviewer, panelist, and speaker.

He received a B.S. in Mechanical Engineering from Istanbul Technical University, a M.E. and P.E. in Industrial and Systems Engineering and a Ph.D. in Information Systems and Operations Management from the University of Florida.

Currently he is:

  • Serving as Co-Founder & Board of Director of International Society of Service Innovation Professionals, a non-profit organization co-founded by IBM, Cisco & HP to promote human-centered “smart” services for value & outcome.
  • Serving as a board member and/or senior advisor for;
    • Sound Credit Union Bank
    • Teradata University Network
    • The Global Text Project
    • Talentsads.net
  • Serving as an editor for IEEE IT Professional and Decision Support Systems journals
  • Serving as a Track Chair, Analytics, Mobile & Service Science @ Hawaii International Conference on System Sciences
  • Serving as a Co-founder & Editor of book series “Service Systems and Innovations in Business & Society” @ Business Expert Press
  • Serving as a Co-founder & Editor of book series “Humans and AI: Collaborative Intelligence for Intelligence Augmentation” @ Business Expert Press