The ISSIP Discovery Summits are working sessions where industry experts, leading academic researchers, and policy influencers come together to take a deep dive into an intersection of a leading edge technology trend and total user experience and explore how institutions and individuals can leverage the service innovation opportunities that exist at these intersections.

Hosted by ISSIP, and sponsored by San Jose State University (SJSU) Lucas Graduate School of Business, and Cisco, ISSIP Discovery Summit, Future of Work in The Digital Age, was held on Nov. 13-14, 2017, in Santa Clara, California, USA. During this 2-day by invitation-only working Discovery Summit,  experts  from IBM, Cisco, Accenture, National Science Foundation (NSF), Japan Science and Technology Agency (JST), Stanford, UC Berkeley, UC Davis, San Francisco State University, and more… explored how organizations, as service systems, are redefining work and preparing their workforce for the challenges and opportunities of the future.  Read more...
Co-hosted by IBM, and Open Heath Systems Laboratory, in collaboration with National Cancer Institute, and the ISSIP Cognitive Institute Community of Interest, this ISSIP Discovery Summit will  bring together key individuals on Dec 15-16, 2015, at IBM Almaden Research, to share perspectives, and explore opportunities for collaboration at the intersection of Cognitive Computing and Science of  Team Science.   Read more
The IoT enables tremendous opportunities for new services, but it also creates new security risks and privacy threats that device manufacturers and application developers have not anticipated.  In this  2-day working Discovery Summit Nov 11-12, 2015, industry experts and leading academic researchers came together to explore privacy and security implications of Internet-of-Things (IoT) services.  Read more….
The emergence of mobile, social media, cloud computing and the internet-of-things provides a rich source of insights about the total customer experience. On June 2-3, 2015 industry experts and research faculty came together to explore how companies can organize, analyze, and  use the data they have about customers behaviors, intent, and challenges to inform them of things they would value.  Read more….