ISSIP Innovation Research Program

The ISSIP Innovation Research Program facilitates collaborations between Institutional Members of ISSIP and Academic Members of ISSIP in research projects of mutual interest.

Key features of the program are:

  • The Program serves to promote and pursue initiatives in service innovation that are of particular interest to each ISSIP member that participates.
  • The main purpose of the Program is to enhance the value of ISSIP Membership by using ISSIP’s unique network of expertise and capabilities and ISSIP’s mission to support research in service innovation.
  • This program takes advantage of ISSIP’s ability to engage individual service researchers around the world with the development and promotion of innovations that are of interest to Institutional Members.

How does the Program work?

  • The Program is implemented through research projects, which can be of any size and duration at the discretion of the project’s participating Members.
  • Each project must require service from at least one Academic Faculty Member and at least one Institutional Member.
  • The scope and schedule for each project must be made public on the ISSIP website so that all ISSIP Members are served by the project.
  • Projects can be paid or unpaid at the discretion of the Institutional Member.
  • Academic Faculty Members will determine how credit or compensation will be given to Academic Student Participants.
  • In order to ensure resource commitment to projects and timely execution of projects, every project must be designed as a supervised and structured academic exercise for which students receive credit. This structure can be in the form of

i. Term papers in existing courses that are relevant to the project

ii. Independent studies.

iii. Practicum experiences.

iv. Capstone projects in degree programs.

v. Graduate research theses.

vi. Other supervised credit-granting academic activities.

Examples of Innovation Research projects include, but are not limited to

  • Term papers on subjects related to service innovation.
  • Critiques and evaluations of new software, APIs or online services. Design of new service systems.
  • Market research for new services and service-enabling technologies. Labor skills research for the new service economy.
  • Industry-specific business models and strategies.
  • Proposed mashups and resource integration for new services.
  • Application of cognitive computing resources for service innovations.
  • Others as co-created by the Institutional Member and the Academic Faculty member of a project.

What will ISSIP do?

  • The Program will be administered by the Innovation Projects Management Team. The Innovation Projects Management Team consists of at least two members of the ISSIP Executive Committee or SIG Chairpersons.
  • Promotion

i. The ISSIP Membership list will be used to contact Academic Members with solicitations for project proposals, which involve Institutional Members.

ii. The IPMT will maintain ongoing contact with Institutional and Academic Members for the purpose of soliciting proposals for student activities.

 b. Proposals from Institutional members

i. The IPMT will assist Institutional Members in drafting a project request for proposal (RFP).

ii. The IPMT will advertise and promote the proposal to ISSIP faculty members.

iii. The IPMT will set submission deadlines, requirements for proposal design and standards for proposal acceptance.

iv. The IPMT will assist the Institutional Members in vetting proposals.

v. The IPMT will assist Institutional Members in deriving a Statement of Work/Project Contract for the participation of ISSIP

Academic Members in the student project.

c. Proposals from Academic members

i. The IPMT will assist Academic Members in drafting a project proposal.

ii. The IPMT will advertise and promote the proposal to Institutional Members.

iii. The IPMT will assist the Institutional Members in vetting proposals.

iv. The IPMT will assist Institutional Members in deriving a Statement of Work/Project Contract/NDA for the participation of ISSIP Academic Members in the student project.

d. Closure

i. The IPMT will produce and publish on the ISSIP website a notice of the completion of each Institutional-Academic partnership.

ii. The IPMT will work with the ISSIP Publications Chairperson to publish any reports, videos, slides or other forms of publication of the students’ work that the Institutional Member desires to publish.

iii. The IPMT will present badges or other awards as appropriate.

Submissions

All initial submissions should be drafted in the form of a brief document and emailed to the head of the IPMT, [email protected].