ISSIP President, 2018: 

Rama Akkiraju, IBM Distinguished Engineer and Master Inventor

Rama Akkiraju is a Distinguished Engineer, Master Inventor and a member of Academy of Technolgy at IBM. She is presently leading the mission of people insights at IBM’s Watson division. Some of the technologies being researched include inferring people’s personalities, emotions, communication tones, attitudes, and intentions etc. from social media data by employing psycho-linguistic more…

Heather Yurko, ISSIP Vice President, 2018

Chief of Staff + Lead, Future of Work, Employee Services, is a 12-year Cisco veteran, and the Lead of Future of Work, for Employee Services.  In this role, she enables Global Services Management acceleration through culture, role and skill transformation, future-proofing the success of Cisco employees, customers, and partners by collaborating with Service Executives.  More…

Secretary / Treasurer (acting), BOD Member: Jim Spohrer, Director, IBM

Jim Spohrer is the IBM Innovation Champion and Director of the IBM University Programs World Wide. He was the founding Director of service research at IBM and has widely published on service science and engineering. He received his undergraduate degree in Physics from MIT and his PhD in Computer Science/Artificial Intelligence from Yale University.

Executive Director: Yassi Moghaddam, ISSIP

Yassi Moghaddam is the Executive Director of International Society of Service Innovation Professionals, www.issip.org, a global organization promoting “service innovation for our interconnected world”, and advancing a whole system approach to innovation in business and society.  She is also the Managing Director of Stradanet, more…