Emerging Digital Frontiers for Service Innovation, Communications of the Association for Information Systems: Vol. 39, Article 8.

Peters, Christoph; Maglio, Paul; Badinelli, Ralph; Harmon, Robert R.; Maull, Roger; Spohrer, James C.; Tuunanen, Tuure; Vargo, Stephen L.; Welser, Jeffrey J.; Demirkan, Haluk; Griffith, Terri L.; and Moghaddam, Yassi (2016) 

2015

Innovations with Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything
Haluk Demirkan, University of Washington-TacomaFollow; Charlie Bess, HP; Jim Spohrer, IBM; Ammar Rayes, Cisco; Don Allen, Cisco; Yassi Moghaddam, ISSIP

2014

Workshop to Develop Research Agenda for Service Science White paper
2014
Paul P. Maglio, UC Merced; Stephen K. Kwan, San José State University; Jim Spohrer, IBM