ISSIP

February 2013

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AR_Picture_3-150x150A Message From The President!

Dear ISSIP Members:

I am delighted and honored to serve as the first President of ISSIP. I have always been fascinated with the modern science of services. Serving as president has given me a newfound appreciation for the many activities going on …

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P12-240x300About This Newsletter

Welcome to the very first issue of the International Society of Service Innovation Professionals (ISSIP) monthly Newsletter!

This is one of the main mediums where we will share highlights of society’s happenings including SIGs, Chapters, Ambassadors program, members’ featured articles, upcoming conferences, events – including ISSIP’s and …

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Badinelli-150x150ISSIP’s Definition of “Service”

What do we mean by service?

By Ralph Badinelli, PhD, professor in the Department of Business Information Technology of the Pamplin College of Business of Virginia Tech

The service sector is by far the dominant part of the economy in the developed and …

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SF-SIG-150x150Call For Participation in The Service Futures SIG

The Service Futures SIG (SF-SIG) within ISSIP is focused on enabling members to understand and internalize the diverse changes taking place to services. Service related efforts are an ever increasing segment of business. The pressure to reduce latency and generate actions …

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CM-SIG-150x150Call for Participation in the Cloud Mobility SIG

The Mission of the Cloud Mobility SIG within ISSIP is to enhance end user service experience by employing innovative techniques in cloud and mobile computing. The use of cloud for smart phones and tablets is gaining so much momentum for personal and enterprise business users …

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UE-SIG-150x150Call for Participation in the User Experience SIG

The newly formed ISSIP User Experience Special Interest Group (UE-SIG) is focused on the application and research of user-centered design principles to Services Science and Service Innovation and the sharing and dissemination of this work within our discipline.  The UE-SIG is composed of global …

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EandRCall for Participation in the Education & Research SIG

The goal of Education & Research SIG is to provide an international forum in which interdisciplinary professionals, researchers and educators in service science and innovation can discuss, develop and promote theory-, policy- and practice-related issues and opportunities, can exchange ideas, tools, …

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BooksThe Well-Read Service Scientist

Here is a list of over three hundred references that the well-read service scientist should be aware of, according to  Jim Spohrer, Director of IBM Global University Programs, co-Founder the Service Research area of IBM Research, co-Founder ISSIP.  Let us know by …

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porto-300x115From The 4th Annual International Conference on Exploring Service Science (IESS)

The 4th Annual International Conference on Exploring Service Science (IESS)  was  held earlier this month in Porto, Portugal.   Jim  Spohrer, Director, IBM University Programs World-Wide (IBM UP), and co-Founder and Board of Directors member of ISSIP, was the  keynote speaker on the first …

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