University of California Announces Launch of the ‘California Center for Service Science’

In September 2013, the University of California will establish a new California Center for Service Science (CCSS), a virtual, cross-campus organization aimed at advancing the frontier of service research and education. The Center will be led by Paul Maglio, a Professor of Technology Management and Cognitive and Information Sciences at the University of California, Merced.

Although the service sector accounts for about 80 percent of the jobs and GDP in California, there is currently no organized center for education and research on service at UC or in California more broadly. The mission of the new California Center for Service Science is to advance the frontier of service science research and education, and to emerge as an engine of skill, innovation, and job growth for the state and the nation.

Paul Maglio, who will also serve as ISSIP’s ambassador to the CCSS, explains that “the service sector remains understudied and the service workforce is undereducated in the state. With some small support from the University of California, we have begun to create a cross-campus center aligned with industry and government needs in the broad areas of knowledge-based and innovative service systems.”

The Center will be launched at the inaugural Service Science Summit on September 13, 2013, at UCSD’s Rady School of Management. To learn more or to become involved, please contact Paul Maglio [pmaglio@ucmerced.edu].