- Service Innovation in Bioengineering: Bioprinting a Pancreas
- Service Innovation in Government: Data as a “natural resource” fueling government service innovations
- Service Innovation in Education: Are MOOCs Moving in the Right Direction?
- Service Innovation in Newspaper Publishing : The FT has “crossed over” to become a digital business — but can anyone else replicate that feat?
- Service Innovation In Marketing: The Gamification of Loyalty