ISSIP Past President, 2017:  Ralph Badinelli, Professor, Virginia Tech

Ralph Badinelli is a professor in the Department of Business Information Technology of the Pamplin College of Business of Virginia Tech. He received Ph.D. and M.S. degrees in Management from the Krannert Graduate School of Business of Purdue University, an M.S. degree in Physics from Purdue University, and a B.S. degree in Mathematics and Physics more…

ISSIP Past President 2016: Monique Morrow, CTO-Evangelist New Frontiers Development and Engineering, Cisco Systems

Monique Morrow holds the title of CTO Cisco Services with a focus of developing strategic technology and business architectures for Cisco customers and partners With over 13+ years at Cisco though, Monique had been engaged with Cisco during the start up days in the mid-1980s, Monique’s journey has taken her from Customer Advocacy to Corporate Consulting Engineering more…

ISSIP Past President 2015: Jeffrey Welser, Vice President & Lab Director, IBM Research – Almaden

Dr. Jeffrey Welser is currently the Director of Almaden Services Research, managing a portfolio of research on improved business processes, analytics, software, and technology aimed at both enabling IBM’s Global Business and Technology services divisions, and advancing the study of Services Science. Dr. Welser received his PhD in Electrical Engineering from Stanford University more…

ISSIP Past President 2014: Charlie Bess, Senior Manager IT Architecture, Raytheon. During his presidency, Charlie was a Fellow in the HP Services and Solutions Research lab focusing on next generation business value generation. In his career, he has been the leader of HP’s global architecture capability, more
ISSIP BOD Member and Founding President (2012-2013): Ammar Rayes, Distinguished Engineer, Cisco

Ammar Rayes is a Distinguished Engineer at Cisco Systems. He has been at the core of developing IP-based network and service management solutions for over 20 years. His main areas of expertise include Smart Services, NMS/OSS, Big Data, Cloud, Mobility, Performance and Traffic Engineering, and more…