ISSIP

Strategy Council

ISSIP Strategy Council Chair: Utpal Mangla, VP IBM (MBA, PEng, CMC, ITCP, PMP, ITIL, CSM)

Utpal Mangla is a VP and Senior Partner in IBM Services. He leads IBM’s TME Industry Center of Competency focussing on Artificial Intelligence, IoT, 5G EDGE, Hybrid Cloud, Robotics and Blockchain Innovations for clients worldwide. In his role as a senior executive in the business with P&L responsibility and thought leader in emerging technologies, Utpal’s mission is to fuel growth by building, selling & implementing differentiated competitive market solution offerings to delight our customers. More

ISSIP Strategy Council Member: PK Agarwal, Dean UC Santa Cruz Extension

A celebrated technology and academic leader in Silicon Valley, PK Agarwal serves as the Dean of UC Santa Cruz Extension in Silicon Valley. Prior to this, he was the Dean and CEO of Northeastern University-Silicon Valley, where he oversaw the startup and growth of the University by creating innovative programs, working with major employers, and contributing the economic vitality of the San Francisco Bay Area.  More

ISSIP Strategy Council Member, and ISSIP Past President (2018): Rama Akkiraju, IBM Fellow and CTO AIOps

Rama Akkiraju is an IBM Fellow and CTO of AIOps. She is presently leading the mission of people insights at IBM’s Watson division. Some of the technologies being researched include inferring people’s personalities, emotions, communication tones, attitudes, and intentions etc. from social media data by employing psycho-linguistic more…

ISSIP Strategy Council Member, and ISSIP Past President (2020): Dr. Gerhard Gudergan, Deputy Managing Director and Head of Department, Business Transformation, FIR Institute for Industrial Management at RWTH Aachen University

Gudergan Gudergan is the founding director of the CENTER SMART Services on the RWTH Aachen Campus and acting head of the initiative METROPOLITAN CITIES. He is senior lecturer at RWTH Aachen University for “Service Design and Engineering” and responsible for the track of “Digital Transformation” as part of the Executive EMBA of RWTH Aachen University and Fraunhofer Academy.

ISSIP Strategy Council Member, and ISSIP Past President (2019): Heather Yurko, Director of Global Channels Management, Facebook

Heather Yurko is the Director Channels Management at Facebook where she and her teams are focused on bringing the best out of technology and talent.  Prior to this role, she was the Chief of Staff + Lead, Future of Work at Cisco, where she enabled Global Services Management acceleration through culture, role and skill transformation.  Working with senior executives, they created sustainable processes that ensured continuous improvement of their services and accountability of their Service Owners. More