We are the International Society for Service Innovation Professionals.
Partner with ISSIP to advance service innovation to benefit people, business and society.
ISSIP’s platform and programs provide:
- Access to fresh thinking of world leaders in service innovation and solutions in development – in Europe, Asia and the Americas
- A highly credible global brand and ‘voice’ for collab and promotion of your mission-aligned initiatives
- Opportunity to connect, learn, speak, publish and grow your brand eminence
- Mentoring for volunteer (leaders and teams), AI Collab participants (students, faculty, industry sponsors) by authorities in technology, and opportunity to mentor
- Opportunity to earn credentials and awards for excellence in knowledge sharing, and impact to service innovation
- Quarterly facilitated Give.Get.Grow. ‘meet-n-greet,’ regular ISSIP News digest, and programs to support and promote YOUR mission-aligned work!
Join us! Your time, talent and financial support keep our programs and platforms humming. Help drive service innovation for better business, improved lives, and a more inclusive and connected society.
ISSIP is a worldwide community that promotes understanding and excellence in service innovation to benefit people, business and society.
We define ‘Service’ as the application of a resource (e.g. knowledge, goods, technology) for the benefit of others. As benefits are enjoyed by some, harms may also result. Both grow and scale, reshaping the ecosystem, and prompting ‘institutional arrangements,’ (e.g. laws, regulations, norms), to mitigate harms. As practices and business models change, service innovation occurs. As people centralized living patterns to form Cities, consolidated services from sewage and healthcare, to formalized education, arts and libraries emerged. In tandem with those benefits came heaping waste, crime and communicable disease. Automobiles enabled personal transport options and revolutionized industrial transportation, but brought pollution, traffic and physical hazards, prompting creation of safety regulations and ‘rules of the road.’
ISSIP is the global community for people involved in every aspect of that Service Innovation process – from inventive ideas to initial design, through engineering and construction, deployment or delivery of the good or service– creating benefits and regulating harm to connect, learn and grow. Together we recognize and advance innovation to sustainably benefit people, business and society.
Service Innovation Process
Meet Yueming Xu – ISSIP Matching Programs Manager
As we wrap 2026, we are VERY excited to announce that Yueming Xu of IBM, who has managed our ambassador program buildout over the past two years will step into a newly created role of Matching Funds Programs Manager for ISSIP. She and the team she will recruit will work with the executive director and vice president to:
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Coach ISSIPs leadership and global community to:
- Define whether your organization participates in Benevity or other volunteering / funds matching program,
- Coach individuals on how to submit volunteer hours for matching funds.
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Provide materials to facilitate the process and help fund ISSIP!
Yueming is a Reliability Engineer with IBM in New York, holds a PhD in Chemical Engineering with the Rensselaer Polytechnic Institute and a Masters in from Columbia University. And will join the ISSIP Ambassadors class of 2027!